Privacy Policy 

Last updated: July 26, 2026

Energetic Advantage Advisory, Inc. (“Energetic Advantage,” “we,” “us,” or “our”) operates the Inner Compass mobile application and related website and services, collectively referred to as the “Services.”

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use Inner Compass.

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information.

Information You Provide

When you create or manage an Inner Compass account, we may collect:

  • Your first name
  • Your email address
  • Your date of birth
  • Your password or other authentication credentials
  • Your email and notification preferences
  • Information you submit through customer-support forms or communications

Passwords are processed through our authentication provider. We do not have access to your unencrypted password.

Information Created Through Your Use of Inner Compass

We may collect or generate information related to your use of the app, including:

  • Your calculated ruling number
  • Daily forecast completion activity
  • App preferences and settings
  • Content viewed or interacted with
  • Subscription status and access level
  • Account creation and last-login information

Inner Compass uses your date of birth to calculate and provide numerology-related content, including your ruling number and personalized forecasts.

Device and Technical Information

Depending on your device and enabled features, we may collect:

  • Device type and operating system
  • App version
  • Device identifiers
  • Push-notification tokens
  • IP address
  • Log, diagnostic, crash, and performance data
  • General usage and interaction data

We use this information to operate the app, deliver notifications, identify technical problems, and improve performance.

Purchase and Subscription Information

When you purchase a subscription through the Apple App Store or Google Play, your payment is processed by the applicable platform.

We do not directly collect or store your complete payment-card information. We may receive information necessary to manage access to the app, such as:

  • Subscription status
  • Product or subscription type
  • Purchase and renewal dates
  • Expiration or cancellation status
  • Transaction or purchase identifiers
  • The platform through which the purchase was made

Your purchase is also subject to the privacy practices and terms of Apple or Google.

2. How We Use Your Information

We may use personal information to:

  • Create, authenticate, and manage your account
  • Calculate your ruling number
  • Provide personalized numerology content and forecasts
  • Track features you choose to complete or interact with
  • Provide and verify subscription access
  • Save your preferences
  • Send app, account, and service-related communications
  • Send push notifications you have chosen to receive
  • Send promotional emails when you have consented to receive them
  • Respond to questions and support requests
  • Maintain the security and reliability of the Services
  • Troubleshoot errors and monitor app performance
  • Understand how the Services are used
  • Improve and develop Inner Compass
  • Comply with legal, regulatory, and contractual requirements

We will not use personal information for a materially different purpose without providing notice or obtaining consent when required.

3. Email Communications

You may choose whether to receive promotional or informational emails from Inner Compass.

When you opt in, your name, email address, and subscription preference may be shared with our email and automation providers, including Kajabi and Zapier, so that we can add you to the appropriate Inner Compass email audience.

You may change your email preference inside the app or unsubscribe using the link included in a promotional email.

Unsubscribing from promotional emails will not prevent us from sending necessary transactional or service-related messages, such as password resets, purchase information, security notices, or material changes to the Services.

We send commercial electronic messages in accordance with applicable laws, including Canada’s Anti-Spam Legislation where it applies. (Fight Spam)

4. Push Notifications

With your permission, Inner Compass may send push notifications, such as daily forecasts, monthly updates, reminders, and other app-related messages.

You may adjust your notification preferences inside the app. You may also disable notifications through your device settings.

Disabling push notifications does not delete your account or prevent you from using the app.

5. How We Share Information

We do not sell or rent your personal information.

We may disclose information to service providers that help us operate Inner Compass, including providers of:

  • Cloud hosting and database services
  • Account authentication
  • App development and infrastructure
  • Email marketing
  • Workflow automation
  • Push notifications
  • Subscription and purchase management
  • Analytics, crash reporting, and performance monitoring
  • Customer support
  • Legal, accounting, and professional services

These providers may include, depending on the services enabled:

  • Google Firebase and Google Cloud
  • Apple
  • Google Play
  • FlutterFlow
  • Kajabi
  • Zapier
  • RevenueCat, if used for subscription management

These providers may process information only as necessary to provide their services to us and are subject to their own privacy terms and security practices.

We may also disclose information:

  • When required by law, regulation, court order, or lawful government request
  • To investigate fraud, abuse, security incidents, or violations of our terms
  • To protect our rights, users, property, or safety
  • In connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business
  • With your direction or consent

6. International Processing and Storage

Energetic Advantage Advisory, Inc. is based in Vancouver, British Columbia, Canada.

Some of our service providers may process or store information in Canada, the United States, or other countries. As a result, your information may be subject to the laws of a jurisdiction different from the one where you live and may be accessible to courts, law-enforcement authorities, or government agencies in that jurisdiction where legally permitted.

We take reasonable steps to use service providers that maintain appropriate safeguards for personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Services
  • Maintain your account
  • Fulfill the purposes described in this Privacy Policy
  • Meet legal, tax, accounting, or reporting obligations
  • Resolve disputes
  • Prevent fraud and abuse
  • Enforce our agreements

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we will delete, anonymize, or securely dispose of it, subject to legal and operational requirements.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse.

However, no electronic transmission or storage system is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.

9. Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent where processing is based on consent
  • Request deletion of your account or personal information
  • Object to or restrict certain uses of your information
  • Request a portable copy of certain information
  • Opt out of promotional communications
  • Submit a complaint to an applicable privacy regulator

These rights may be limited by applicable law. For example, we may need to retain certain information for legal, security, fraud-prevention, tax, or transactional purposes.

To submit a privacy request, contact us using the information at the end of this policy. We may need to verify your identity before completing a request.

You may also delete your Inner Compass account using the account-deletion feature available within the app.

10. Account Deletion

You may request deletion of your Inner Compass account from within the app or by contacting us.

When your account is deleted, we will delete or anonymize associated personal information unless we are required or permitted to retain it for purposes such as:

  • Completing transactions
  • Maintaining financial or tax records
  • Detecting fraud or security incidents
  • Resolving disputes
  • Enforcing agreements
  • Meeting legal obligations

Deleting your Inner Compass account may not automatically cancel an active Apple App Store or Google Play subscription. You are responsible for managing or canceling subscriptions through the platform where you purchased them.

11. Numerology and Wellness Information

Inner Compass provides numerology-related content, forecasts, reflections, affirmations, visualizations, and educational or inspirational materials.

The Services are provided for informational, personal-development, and entertainment purposes. They are not medical, mental-health, legal, financial, or other professional advice.

Your date of birth and ruling number are used to personalize the numerology experience. We do not use this information to make decisions regarding employment, credit, housing, insurance, healthcare, or other legally significant matters.

12. Children’s Privacy

Inner Compass is not directed to children under the age of 13, or a higher minimum age where required by local law.

We do not knowingly collect personal information from children who are not legally permitted to provide it. If we learn that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete it.

A parent or guardian who believes a child has provided personal information may contact us using the information below.

13. Third-Party Links and Services

Inner Compass may contain links to third-party websites, podcasts, streaming platforms, products, social-media accounts, or other services.

We do not control the privacy practices or content of third parties. Your interaction with those services is governed by their own terms and privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to Inner Compass, our practices, legal requirements, or service providers.

When we make changes, we will revise the “Last updated” date. Where required, we may provide additional notice through the app, website, or email.

Your continued use of the Services after an updated policy becomes effective means that the updated policy will apply to your subsequent use of the Services.

15. Contact Us

Questions, concerns, access requests, or complaints regarding this Privacy Policy or our handling of personal information may be directed to:

Energetic Advantage Advisory, Inc.
Vancouver, British Columbia, Canada
Email: [email protected]